Privacy Policy | CET International

1. Who we are

Creative Era Technologies Ltd, trading as CET International (“we”, “us”, “our”), is the data controller responsible for your personal data. We are registered in England & Wales (company no. 17234182).

• Registered office: 34 Horeb Street, Bolton, England, BL3 6LG
• Email: info@cetinternational.uk
• ICO registration number: [CLIENT to insert]
• Data Protection Officer / contact: [CLIENT to insert, if appointed]

2. The personal data we collect

Depending on how you interact with us, we may collect:

• Contact & enquiry data: name, work email, telephone number, organisation and the content of your message.
• Client & contract data: details necessary to deliver our services and manage our relationship.
• Recruitment data: information in CVs and applications, where you apply for a role.
• Technical & usage data: IP address, device and browser information, and how you use our website (via cookies — see section 4).

3. How we use your data & our lawful bases

We process personal data under the following lawful bases in UK GDPR:

• Consent — e.g. where you opt in to marketing or accept non-essential cookies.
• Contract — to take steps at your request and to deliver the services we agree.
• Legitimate interests — to respond to enquiries, run and improve our business and website, and keep our services secure, balanced against your rights.
• Legal obligation — to comply with our legal and regulatory duties.

4. Cookies and similar technologies

We use cookies and similar technologies in line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Strictly necessary cookies are always active; non-essential cookies (such as analytics) are set only with your consent. You can manage your preferences at any time via your browser or our cookie controls. [CLIENT: insert cookie banner/manager and a detailed cookie table.]

5. Sharing your data

We do not sell your personal data. We may share it with trusted third parties who help us operate, such as hosting, IT, communications and professional-services providers, all acting as our processors under written agreements. We may also disclose data where required by law.

6. International transfers

We aim to keep personal data within the UK. Where data is transferred outside the UK, we ensure an appropriate safeguard is in place — such as UK adequacy regulations or the UK International Data Transfer Agreement (IDTA) or Addendum — to protect your data to UK standards.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out above, to meet legal, accounting or reporting requirements, and in line with our retention schedule. When no longer needed, data is securely deleted or anonymised. [CLIENT: insert specific retention periods.]

8. Your rights

Under UK GDPR you have the right to: be informed; access your data; rectify inaccurate data; erase data; restrict or object to processing; data portability; and rights relating to automated decision-making. To exercise any right, contact us at info@cetinternational.uk. We will respond within one month.

9. How we protect your data

We apply appropriate technical and organisational measures — aligned to standards such as ISO/IEC 27001 and Cyber Essentials Plus — including encryption, access controls and staff training, to keep personal data secure.

10. Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised. Material changes will be communicated where appropriate.

11. How to contact us & complain

For any privacy query, contact info@cetinternational.uk. If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would, however, appreciate the chance to address your concerns first.